Refund policy

Return & Refund Policy

We want you to love your purchase. If something is not right, we are here to help.

Returns & Refunds

We offer refunds or replacements for the following:

• Wrong item received
• Damaged or defective product
• Item significantly different from what was ordered

All refund requests must be submitted within 30 days of the purchase date.

To request a refund or replacement, please email us at:

unbrokenapparel.official@gmail.com

Please include your order number, a brief description of the issue, and clear photos if the item is damaged, defective, or incorrect.

Non-Refundable Items

We are unable to offer refunds for:

• Change of mind after purchase
• Incorrect size selected by the customer
• Items that have been worn, washed, altered, or damaged after delivery
• Sale, clearance, or promotional items, unless defective or incorrect

Return Shipping

If the refund is due to an error on our part, such as a wrong, damaged, or defective item, we will assist with the return or replacement process.

For other approved returns, customers may be responsible for return shipping costs.

Policy Updates

This Refund Policy may be updated from time to time. The latest version will always be available on our website.