Terms of service
Terms of Service
Overview
Welcome to Unbroken Apparel.
The terms “we”, “us” and “our” refer to Unbroken Apparel. Unbroken Apparel operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience.
Our store is powered by Shopify, which enables us to provide our products and services to you.
These Terms of Service, together with any policies referenced on this website, describe your rights and responsibilities when you use our website, browse our store, purchase products, or interact with our services.
Please read these Terms of Service carefully. By visiting, using, or purchasing from our website, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, you should not access or use our website or services.
Section 1 – Access and Account
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state, province, or country of residence.
To use certain parts of our website or purchase products from our store, you may be asked to provide information such as your name, email address, billing address, shipping address, payment details, and other order-related information.
You agree that all information you provide is accurate, complete, and current. You are responsible for maintaining the confidentiality of your account information and for all activity that occurs under your account.
You may not transfer, sell, assign, or share your account with another person.
Section 2 – Our Products
We make every effort to display our products as accurately as possible, including product images, colours, descriptions, sizing, and other details.
However, product colours and appearance may vary depending on your screen, device settings, lighting, and display configuration. We do not guarantee that your device will display product colours or details with complete accuracy.
Product descriptions, images, prices, and availability may be changed at any time without notice. We reserve the right to modify or discontinue any product at any time.
Section 3 – Orders
When you place an order through our website, you are making an offer to purchase the selected product or products.
Unbroken Apparel reserves the right to accept, decline, cancel, or limit any order at our discretion. Your order is only accepted once we confirm acceptance and process your payment.
Please review your order carefully before submitting it. Once an order has been accepted or moved into fulfilment, we may not be able to accommodate cancellation or change requests.
If we need to cancel or amend an order, we will attempt to contact you using the email address, billing address, shipping address, or phone number provided at the time of purchase.
Purchases are subject to our Refund Policy, which is available on our website.
You agree that purchases made through our website are for personal use and not for commercial resale or unauthorised distribution.
Section 4 – Prices and Billing
Prices, discounts, promotions, and product availability are subject to change without notice.
The price charged for a product will be the price shown at the time your order is placed. Unless otherwise stated, prices do not include taxes, shipping fees, customs duties, import charges, or other applicable fees.
You agree to provide current, complete, and accurate purchase and payment information for all orders placed through our website.
You confirm that you are authorised to use the payment method provided and that all payment information submitted is true and accurate.
We reserve the right to correct any pricing errors, inaccuracies, or omissions at any time, including after an order has been submitted.
Section 5 – Shipping and Delivery
Delivery times shown on our website or during checkout are estimates only and are not guaranteed.
We are not responsible for delays caused by shipping carriers, customs processing, incorrect shipping information, public holidays, weather conditions, or events outside our control.
Once an order has been handed over to the shipping carrier, the risk of loss or damage may pass to the customer, subject to applicable law.
Customers are responsible for ensuring that shipping information is accurate and complete. We are not responsible for orders delivered to incorrect addresses provided by the customer.
Section 6 – Returns and Refunds
Returns, refunds, replacements, and exchanges are handled in accordance with our Refund Policy, which is available on our website.
Refund or replacement requests must be submitted within the timeframe stated in our Refund Policy.
To request support for a return, refund, or replacement, please contact us at:
unbrokenapparel.official@gmail.com
Section 7 – Intellectual Property
All content on this website, including but not limited to text, images, graphics, logos, designs, product names, slogans, videos, audio, layout, and visual presentation, is owned by Unbroken Apparel, its affiliates, partners, licensors, or relevant third-party providers.
You may use this website for personal and non-commercial purposes only.
You may not reproduce, copy, distribute, modify, publish, display, transmit, sell, exploit, or create derivative works from any part of our website or content without our prior written permission.
The names, logos, designs, product names, and slogans of Unbroken Apparel are trademarks or brand assets of Unbroken Apparel. They may not be used without our prior written consent.
Shopify’s name, logo, product names, and service names are trademarks of Shopify. Other names, logos, and trademarks appearing on this website belong to their respective owners.
Section 8 – Optional Tools and Third-Party Services
We may provide access to tools, services, applications, or features offered by third parties.
These tools and services are provided “as is” and “as available”. We do not control, monitor, or guarantee third-party tools or services.
Your use of any third-party tools or services is at your own risk and subject to the terms and policies of the relevant third-party provider.
Section 9 – Third-Party Links
Our website may contain links to third-party websites, services, platforms, or content.
We are not responsible for examining, evaluating, or guaranteeing the content, accuracy, policies, practices, or reliability of third-party websites.
If you access third-party links from our website, you do so at your own risk. You should review the terms, policies, and privacy practices of any third-party website before engaging with it or making a purchase.
Section 10 – Relationship with Shopify
Our store is powered by Shopify, which provides the ecommerce platform that allows us to sell our products to you.
However, any purchase made through our store is a transaction between you and Unbroken Apparel.
By using our website, you acknowledge that Shopify is not responsible for any aspect of the sale between you and Unbroken Apparel, including any product, order, fulfilment issue, injury, damage, loss, or claim related to your purchase.
Section 11 – Privacy Policy
Your submission of personal information through our website is governed by our Privacy Policy, which is available on our website.
Because our store is powered by Shopify, Shopify may also collect and process personal information as part of providing ecommerce services, payment processing, checkout, analytics, fraud prevention, and other related services.
By using our website, you acknowledge that you have read and understood our Privacy Policy.
Section 12 – Feedback, Reviews, and User Submissions
If you submit, upload, post, email, or otherwise share feedback, reviews, ideas, suggestions, images, comments, proposals, or other content with us, you grant Unbroken Apparel a worldwide, royalty-free, transferable, sublicensable, and perpetual right to use, reproduce, modify, publish, display, distribute, and promote such content for business, marketing, operational, and commercial purposes.
You confirm that you own or have the necessary rights to any content you submit and that your submission does not violate the rights of any third party.
You agree that your submissions will not contain unlawful, abusive, defamatory, obscene, misleading, harmful, or malicious content.
We may, but are not obligated to, monitor, edit, or remove content that we consider inappropriate, unlawful, offensive, or in violation of these Terms.
Section 13 – Errors, Inaccuracies, and Omissions
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions. These may relate to product descriptions, pricing, promotions, offers, shipping charges, delivery times, product availability, or other content.
We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice, including after an order has been submitted.
We also reserve the right to change or update information or cancel orders if any information on our website is inaccurate.
Section 14 – Prohibited Uses
You may use our website and services only for lawful purposes.
You agree not to use our website or services:
- For any unlawful, fraudulent, harmful, or malicious purpose
- To violate any applicable law, regulation, or ordinance
- To infringe upon our intellectual property rights or the rights of others
- To harass, abuse, insult, harm, defame, intimidate, or discriminate against any person
- To submit false or misleading information
- To upload or transmit viruses, malware, or harmful code
- To collect or track the personal information of others
- To spam, phish, scrape, crawl, or interfere with the website
- To impersonate another person or entity
- To interfere with the security or operation of the website
- To reproduce, duplicate, copy, sell, resell, or exploit any part of the website without permission
We reserve the right to suspend, restrict, or terminate access to our website or services if we determine that these Terms have been violated.
Section 15 – Termination
We may terminate or suspend your access to our website or services at any time, without notice, if we believe you have violated these Terms or engaged in conduct that may harm Unbroken Apparel, our customers, our partners, or our service providers.
Termination will not affect any obligations or liabilities that arose before the date of termination.
Sections relating to intellectual property, feedback, disclaimers, limitation of liability, indemnification, governing law, privacy, and other provisions that should reasonably survive termination will continue to apply.
Section 16 – Disclaimer of Warranties
Our website, services, and products are provided on an “as is” and “as available” basis, except where expressly stated otherwise.
We do not guarantee that your use of our website will be uninterrupted, timely, secure, or error-free.
We do not warrant that all information provided on our website will be accurate, complete, reliable, current, or free from errors.
To the fullest extent permitted by law, Unbroken Apparel disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.
Some jurisdictions do not allow certain warranty exclusions, so some of the above exclusions may not apply to you.
Section 17 – Limitation of Liability
To the fullest extent permitted by law, Unbroken Apparel, its owners, partners, employees, contractors, service providers, affiliates, and licensors shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of our website, services, or products.
This includes, without limitation, loss of profits, loss of revenue, loss of savings, loss of data, replacement costs, or similar damages, whether based in contract, tort, negligence, strict liability, or otherwise.
Nothing in these Terms limits liability where such limitation is not permitted under applicable law.
Section 18 – Indemnification
You agree to indemnify, defend, and hold harmless Unbroken Apparel, Shopify, and our affiliates, partners, employees, contractors, service providers, and licensors from any claims, losses, damages, liabilities, costs, or expenses, including reasonable legal fees, arising from:
- Your breach of these Terms
- Your violation of any law or the rights of a third party
- Your misuse of our website, services, or products
- Your submission of content, feedback, or information to us
We reserve the right to assume the defence and control of any matter subject to indemnification by you, and you agree to cooperate with us in the defence of such claims.
Section 19 – Severability
If any part of these Terms is found to be unlawful, void, or unenforceable, that part will be enforced to the fullest extent permitted by law or removed where necessary.
The remaining provisions will continue to be valid and enforceable.
Section 20 – Waiver and Entire Agreement
Our failure to exercise or enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
These Terms, together with our Privacy Policy, Refund Policy, Shipping Policy, and any other policies posted on our website, constitute the entire agreement between you and Unbroken Apparel regarding your use of our website and services.
Any ambiguities in the interpretation of these Terms shall not be interpreted against the drafting party.
Section 21 – Assignment
You may not transfer, assign, or delegate these Terms or your rights and obligations under these Terms without our prior written consent.
We may transfer, assign, or delegate these Terms and our rights and obligations without notice or consent, subject to applicable law.
Section 22 – Governing Law
These Terms of Service and any separate agreements whereby we provide products or services to you shall be governed by and construed in accordance with the laws of Singapore.
You agree that any dispute arising from or relating to these Terms, our website, or our services shall be subject to the jurisdiction of the courts of Singapore, unless otherwise required by applicable consumer protection laws.
Section 23 – Headings
The headings used in these Terms are included for convenience only and do not limit or otherwise affect these Terms.
Section 24 – Changes to These Terms
You can review the most current version of these Terms of Service at any time on this page.
We reserve the right to update, change, or replace any part of these Terms by posting updates on our website.
Where required by law, we will provide notice of material changes.
Your continued use of our website or services after changes are posted constitutes acceptance of those changes.
Section 25 – Contact Information
Questions about these Terms of Service should be sent to us at:
Unbreakable Fitness
Trading as Unbroken Apparel
Singapore
Email: unbrokenapparel.official@gmail.com